'Older people - the heart of our communities'
Willow is a unique, community-based housing association, working for older people across London. We respect, listen to and care about older people. We enhance the quality of life for our residents and those who use our services, by providing a range of specialist housing, support and community based services that reflect their choices and aspirations.
The 2010/11 report to tenants is now available online. This report gives tenants an honest and clear view about how well Willow is doing in the areas of customer care and tenant involvement, maintaining and allocating homes, setting charges, looking after the communal areas, value for money and ensuring we are financially secure.